1. Introduction

HaptonTech (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you visit our website or interact with our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

 

2. Data Controller Information

Data Controller: HaptonTech

Contact Information:
Email: contact@hapton-tech.com

3. Personal Data We Collect

We only collect personal data that is necessary for the purposes outlined in this policy. The personal data we collect includes:

Data Type Purpose Legal Basis
Name Communication, customer support, service delivery Consent, Legitimate Interest
Email Address Communication, customer support, service delivery Consent, Legitimate Interest

 

4. How We Collect Your Data

We collect your personal data through the following methods:

Contact Forms

When you fill out contact forms on our website, we collect your name and email address to respond to your inquiries and provide you with the information or services you request.

 

5. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Consent (Article 6(1)(a)): When you provide explicit consent for specific processing activities through our contact forms.
  • Legitimate Interest (Article 6(1)(f)): For business communications and responding to inquiries, where our legitimate interests do not override your rights and freedoms.

 

6. How We Use Your Data

We use your personal data for the following purposes:

  • Responding to your inquiries and providing customer support
  • Improving our website and services
  • Complying with legal obligations

 

7. Data Sharing and Recipients

We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety.

 

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact Form Data: Retained for 3 years after last contact to ensure proper customer service and business continuity

 

9. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access: Request access to your personal data and information about how we process it
  • Right to Rectification: Request correction of inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of processing under certain circumstances
  • Right to Data Portability: Request transfer of your data to another controller
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with a supervisory authority

 

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication measures
  • Staff training on data protection

11. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

12. Cookies and Tracking

Our website does not cookies and similar tracking technologies. 

13. Children’s Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

 

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us at contact@hapton-tech.com